The Institute Team


Meet the Institute for Organisational Development Team members below. Click on a team member’s photo to learn more or visit their LinkedIn page by clicking on the logo.

Opportunities to join the Institute for Organisational Development Team will be shared on this page.

Claire Beck
Claire Beck
Membership Services Manager - Membership Services

Claire joined the Institute for Organisational Development in February 2018 in the role of Membership Services Manager.  Prior to this, Claire has 18 years’ experience working within a variety of industry sectors for large corporate companies and small businesses, running the day to day operations.

As Membership Services Manager, Claire leads on operational elements for client and member delivery within the Institute for Organisational Development and the membership services provision; ensuring that membership clients are ‘delighted’ in their interactions with the business as per the strategic objectives.

Claire has completed her honours degree in Business Management and enjoys riding her horse called Bella.

Steve Benfield
Steve Benfield
Chief Executive

Steve founded The Beech Consultancy in 2000 and has lead The Beech Consultancy and The Beech Centre team over the last 18 years to achieve Institute status.

With a background in senior level general management and having worked in a number of sectors including Education, Health and not-for-profit organisations, Steve drives the success of The Institute for Organisational Development and works directly across our membership community.

Steve draws upon postgraduate qualifications in management, education and consultancy and has many years practical experience, including leading roles in the Chartered Management Institute and the Association for Coaching.

Steve spends his time raising the awareness of The Institute for Organisational Development’s work and vision, as well as maintaining member relationships by providing delivery as an OD consultant, facilitator, executive coach and supervisor of practice and projects. Steve is passionate about developing and embedding the Institute for OD as the most inspiring Institute for the art , science and practice of Organisational Development.

Donna Smithson
Donna Smithson
Membership Services

Joining The Beech Centre team in April 2013 as Membership Services Manager, Donna had 13 years previous experience in public sector working for North Lincolnshire Council, Adult Social Services both within care management and workforce, development and training.

Donna has a wealth of experience within leadership and management, recruitment and selection, budget monitoring, customer service, IT & social media, training and development. Donna has completed both the Certificate in Performance Development Coaching and Certificate in Management Consulting Essentials with The Institute for Organisational Development.

Donna now leads the Membership Services Team for The Institute for Organisational Development and is passionate about providing a world-class membership proposition for both current members of The Institute for Organisational Development and the wider OD community.

Jenny Venter
Jenny Venter
Business Manager - Governance & Partnerships

Jenny started with us back in 2011 as Finance Assistant and then became Finance Manager. Within our restructuring to prepare us on our journey to become the Institute for Organisational Development Jenny became our Business Manager.

Jenny is responsible for managing the financial operations at The Institute for Organisational Development and is a member of our Institute Leadership Team.

Away from work Jenny volunteers and runs a local Grassroots football academy supporting all the logistics needed for their 8 teams and a soccer school.

At The Institute for Organisational Development we work with a number of specialist associates who provide members with support through programme development, consultancy interventions and research activity as they progress on their OD journey.

Click here to meet The Institute for Organisational Development Associates



Attending a conference is fantastic. It’s a great opportunity to network with people who are interested in the same topics. It’s also a great way to learn about how people are implementing the principles that the Institute for OD present. The networking aspect is an excellent opportunity.

Dawn Cooper, Head of Learning & Development, G4S READ MORE >

Get in touch

Contact one of the team today on 0845 4303 021